McAfee WHS Support Tool
This tool allows data to be collected and the product .msi file to be replaced.
The WHS support add-in tool does not resolve any issues by itself, but instead allows data to be collected and the product .msi file to be replaced.
Remove the product and automatically replace the correct OEM installation files.
Collect log files/run the Minimum Escalation Requirements (MER) tool. McAfee Technical Support uses the MER tool to analyze McAfee related log files information.
To install the Windows Home Server support add-in tool:
Download the McAfee WHS Support Tool
Copy the .msi file to: \Shared folders\Software\Add-ins.
Install the tool from Settings, Add-ins, Available McAfee Support Tools.
Select the McAfee Support Tool and click Install.
You now see a second McAfee icon for support.